Service History 2128 - Dan Marc Appliance (2024)

Job Details:12/20/2018

WASHER MAYTAG MVWB765FW0 Run test no leaks at this moment washer check ok

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KRFF507HPS00 Defective water filter getting good water pressure without filter installed instruct customer to replace water filter.

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KSF26C4XYY03 Replaced water tubing

Job Details:12/20/2018

DRYER GAS COMM WHIRLPOOL CGM2745FQ0 Gas line not connected. Instruct customer

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KSC23C8EYB02 Customer canceled.

Job Details:12/20/2018

KITCHEN KITCHENAID KDTE404DSPNeeds new upper rack rails.

Job Details:12/20/2018

WASHER WHIRLPOOL WTW8500DW2 Install consul user interface ran test unit is working OK sounds are good complete a call

Job Details:12/20/2018

RANGE WHIRLPOOL WEG515S0FS0 "Ep-unit had no error codes. Tested heat cycle at 200°, cycled and measured under temp. Adjusted calibration by 10° and retested at 350° . Customer stated there is a pop sound when heating, heard sound four times during cycling, then nothing after reaching temp"

Job Details:12/20/2018

REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Customer had some frozen items in crisper bins when she had unit set at recommended 37 in FF section. Has now set it to 39 for a couple weeks and nothing freezing. Went into diagnostics and found both compartments cycling at acceptable temps over last 6 hours. Customer wanted an intermittent buzzing noise coming from back of FF section documented. Most likely fan operation. Unit is working properly.

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDT970SAHZ0 Upper rack adjuster replaced unit tested ok ; used 1 W10712395 (ADJUSTER) from stock

Job Details:12/20/2018

WASHER WHIRLPOOL WTW8800YW0Install parts and tested the unit out to find out tub was defective. Re-order outer tub;

Job Details:12/20/2018

COOKTOP JENN-AIR JIC4536XSInstall left module..need the right side..; ordrng 1 W10857233 (module)

Job Details:12/20/2018

WASHER WHIRLPOOL LAT2300AAE change the timer and the washing machine is working well200 remaining payment to pay using a credit card

Job Details:12/20/2018

KITCHEN WHIRLPOOL WDT970SAHZ Unit tested & checked cx instructed on dry cycle .cleared codes & explained to cx why codes was present.

Job Details:12/20/2018

OVEN WHIRLPOOL KSDB900ESS2TB- Unit needs replacement user interface. Customer rescheduled for Mon. 12/24.; ordrng 1 W10913685 (CONSOLE ASSY)

Job Details:12/20/2018

REFRIG/FREEZER KITCHEN AID KRFC300ESS01Troubleshoot unit failed on fresh food section thermistor and control; ordrng 1 W10246297 (cntrl-elec) and 1 WPW10224292 (harns-wire)

Job Details:12/20/2018

D/WASHER UNDCTR KITCHEN-AID KUDE70FXPA3"Defective console ,order part ; ordrng 1 WPW10481151 (panel-cntl)"

Job Details:12/20/2018

DRYER MAYTAG MCE8000AYW"Kg 12/18 checked dryer found motor pulley broken preventing unit from starting. Needs new motor. Customer paid $90.00 labor prior, additional $40 to replace motor ; ordrng 1 W10410996 (motor-driv)"

Job Details:12/20/2018

REFRIGERATOR WHIRLPOOL WRX988SIBM03Customer not home; schdld next appmnt for 12/21 FRI !

Job Details:12/20/2018

REFRIGERATOR WHIRLPOOL KFIS25XVMS2"Checked unit will not power up, UI is NLA ordered main board; ordrng 1 WPW10310240 (BOARD)"

Job Details:12/20/2018

D/WASHER UNDCTR KITCHEN-AID KUDS301XSS4ordrng wpw10500175/ panel (by XS)

Job Details:12/20/2018

REFRIGERATOR WHIRLPOOL WRX735SDBM04 All parts previously ordered replaced. Tested ok.

Job Details:12/20/2018

WASHER WHIRLPOOL WTW8040DW4 Vd installed part tested unit ran to specs

Job Details:12/20/2018

DRYER EL WHIRLPOOL WED99HEDW0Dryer need new service filter. And unit needs to be cleaned out. ; ordrng 1 W10459416 (seal) and 1 W10754439 (filter) and 1 W11199484 (SECONDARY FILTER)

Job Details:12/20/2018

REFIG/FREEZER WHIRLPOOL W8TXNGFWQ01 Replaced freezer and fresh food doors

Job Details:12/20/2018

WASHER MAYTAG MVWB835DW1 No issue. Everything test ok. Cust does not use dryer after using washer. Informed cust that the washer is not designed to prevent wrinkles.

Job Details:12/20/2018

REFRIG/FREEZER KITCHENAID KBFS25ECBL00 Called techline after searching for a leak with uv light and glasses. No leak found. Only trace amounts from detaching gauge hoses. Cooling is degrading in both compartments. Ls just below 1lb high side 90psi Sr#7723718312 under review by whirlpool. Will contact ether the customer or the technician on how to proceed.

Job Details:12/20/2018

WASHER WHIRLPOOL WTW5000DW1 No error codes.. ran diagnostics.. recalibrate unit .. unit working ok now; Job Cmpltd

Job Details:12/20/2018

WASHER MAYTAG MVWC415EW1 "12/19/18 10:12: EB rspndd 12/18 TUE, Improper use. Low voltage on the motor (up & down) Unit works fine as designed. cust needs an electrician to check the outlet."

Job Details:12/20/2018

M/W OTR WHIRLPOOL WMH32519HV0 Installed parts and left the unit working as deigned

Job Details:12/20/2018

WASHER MAYTAG MVWB835DW4Db unit has bad drain f9 e1 will not drain pump getting hott ; ordrng 1 W10876600 (DRAIN )

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Replaced defective light switch and unclogged fill tube ,test okay; used 1 12002646 (LIGHT SWITCH KIT) from stock"

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDF520PADW5Unit needs sump& motor replaced. Requesting fri 12/21 AM; ordrng 1 W10837026 (pump&motor)

Job Details:12/20/2018

REFRIG/FREEZER KITCHEN AID KFC022EVBL1Late customer 03; schdld next appmnt for 12/21 FRI !

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDP370PAHW0 check and I found nothing with defect the design cust that sometimes leak water but I put them to work for 20 minutes and is leaking

Job Details:12/20/2018

RANGE KITCHENAID KFGD500ESS04 Customer cut finger from upper oven door and front trim while cleaning Called tech line case# 7723720975.Per techline customer instruct given do not replace parts as parts are not designed to be touched.

Job Details:12/20/2018

ICE MAKER KITCHEN AID KUIC18NNZS0 "Made checks” found defective cutting grid, replaced cutting grid, tested ok...; used 1 W10919199 (CUTTING GRID ) from stock"

Job Details:12/20/2018

WASHER WHIRLPOOL CAE2765FQ0 and trip 114.95.Customer says pc Richards told them they have full warranty.Customer made aware they will be billed. Tech could not reach office toverifystandard labor 0<300

Job Details:12/20/2018

WASHER MAYTAG MVWB865GW0 Advised to use warmer water temps or switch to a low temp he detergent. Undissolved detergent residue. Also she stated they have hard water which will also contribute to this issue. If there is any lint in the tub from new clothing it may take a while to flush out.

Job Details:12/20/2018

WASHER AMANA NTW4516FW2 Recalabrate checked operation ok no error codes.

Job Details:12/20/2018

WASHER WHIRLPOOL WTW5000DW1 The t connection under the sink where the washer drain line is backing up. Washing machine is ok. Needs a Plummer

Job Details:12/20/2018

MICROWAVE WHIRLPOOL WMH31017FS Replaced failed switches. Check good

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL WRT549SZDM00Vd unit needs compressor (WPW10507886) ; ordrng 1 WPW10507886 (COMPRESSOR )

Job Details:12/20/2018

WASHER WHIRLPOOL WTW7500GC0Db unit a broken foot unit needs foot ; ordrng 1 WPW10687506 (LEVELING FOOT)

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDT710PAYM6 "Cleared error codes, cleaned spray arms and removed broken piece of glass from drain pump"

Job Details:12/20/2018

RANGE WHIRLPOOL WFG320M0BW2 "Found left rear and right front surface burner LP orifice wrong location..corrected ,and tested all ok"

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL KBRS22KWMS6 Defective ice maker and seal system not 100% . Replaced ice make and turn up unit to max runt time . Decline seal system. Parts warranty. Labor #$795.00; used 1 4317943 from stock

Job Details:12/20/2018

MICROWAVE JENN-AIR JMW3430DS01F6 e0 per tech sheet needs main control board. 2 man with oven cart; ordrng 1 W10821712 (cntrl-elec)

Job Details:12/20/2018

WASHER MAYTAG MVWB835DW3"Codes F5E1,F5E4 lid lock issues..; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (CONTROL ELECTRIC)"

Job Details:12/20/2018

WASHER WHIRLPOOL WFW8300SW04 Check dispenser hose and dispenser unit is cleared. Could not find any real issues with unit instruct customer.

Job Details:12/20/2018

D/WASHER UNDCTR KITCHEN-AID KDTE234GPS0 Checked and found drain tube on unit installed and hanging low on kitchen drainage. Rerouted drain tube and advised client to have someone inspect his building drain system for possible blockage. Unit ok.

Job Details:12/20/2018

OVEN WHIRLPOOL JJW2430DS01 Installed control panel tested ok.

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL WRF560SEYM02Leaking tube order part ; ordrng 1 W10578502 (tube-water)

Job Details:12/20/2018

RANGE WHIRLPOOL WEG745H0FS0 Ck was Unit Unable to verify customer complaints Unit works as designed

Job Details:12/20/2018

M/W OTR WHIRLPOOL WML55011HS0 Replaced faulty turntable motor. Tested ok

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDF520PADW7Ck unit find spray arms and manifold clogged vent not working and some lights on cntrl not on order new parts; ordrng 1 W10671930 (FEED TUBE) and 1 W10906426 (CNTRL BOARD ) and 1 WPW10317197 (ARM SPRAY ) and 1 WPW10319027 (SPRAY ARM ) and 1 WPW10340683 (MANIFOLD ) and 1 WPW10482094 (VENT )

Job Details:12/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ02Db aug motor is seized and shelf is broke ; ordrng 1 WPW10309868 (MOTOR) and 1 WPW10326469 (SHELF)

Job Details:12/20/2018

WASHER WHIRLPOOL CAE2745FQ0 "Cleared debris from inlet valve. Run unit on service diagnostic unit is working normal, no problem was found, just need to used he detergent only very lithe"

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KRSC503ESS00Ref#7723718355 per tech support need partsW10317255. False wall dispenser Wpw10317261 tray housing Khzr8hzmpl1; ordrng 1 W10317255 (FALSE WALL) and 1 WPW10317261 (TRAY )

Job Details:12/20/2018

M/W OTR WHIRLPOOL WMH31017HZ0 Db tested unit unit ran to specs unit had slight vibration on left side would be an install issue put a little pressure on spot vibration stoped

Job Details:12/20/2018

OVEN KITCHENAID KEBS209BSS00Unit tested & checked unit not getting to desired temp ordered board & thermostats. ; ordrng 1 W10317345 and 2 W74008369s

Job Details:12/20/2018

REFRIDGERATOR KITCHENAID KFIV29PCMSordrng wpw10764668/ice maker (by FH)

Job Details:12/20/2018

OVEN KITCHENAID KSGB900ESS0 Made checks found faulty fan blower. Replaced fan blowerTested ok.Using s-code for part; used 1 W11107275 (FAN BLOWER) from stock

Job Details:12/20/2018

WASHER WHIRLPOOL WTW8000BW0"It keep dropping water bad water valve; ordrng 1 350930 (spray,white) and 1 W10853723 (valve)"

Job Details:12/20/2018

WASHER/ DRYER WHIRLPOOL LTG5243DQ1 Installed drive motor. Ran test washer is working fine now

Job Details:12/20/2018

DRYER WHIRLPOOL WGD8500BW0 Replaced defective fuse. Vacuum out lint; used 1 3390719 (thermal fuse) from stock

Job Details:12/20/2018

WASHER WHIRLPOOL WFW7590FW0Need parts; ordrng 1 W10911022 (ASSY) and 1 W112012373 (CONTROL )

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 "Found a leak on the hight side, and a bad relay. Install one need 24 hours to adjusted ; used 1 876764 (VALVE), and 1 W10613606 (OVERLOAD) from stock"

Job Details:12/20/2018

REFRIG/FREEZER KITCHEN AID KBRS22KWMS6 "Reinstalled dislodged ice maker arm ,test okay #2317"

Job Details:12/20/2018

REF S/S 21 CF WHIRLPOOL WRS321SDHZ "Replaced defective crisper drawers, tested ok..."

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Checked and found units has a frozen reservoir that’s preventing water getting to dispenser and ice maker. Due to temperature setting on unit is above normal/recommended, advised client lower setting and allow reservoir to defrost."

Job Details:12/20/2018

WASHER WHIRLPOOL WTW4955HW0Getting 120 volts to erc no power out will order ; ordrng 1 W1171170 (CONTROL )

Job Details:12/20/2018

DRYER WHIRLPOOL WGD4815EW2 "Fixed the door latch, test it is working good"

Job Details:12/20/2018

WASHER MAYTAG MHW8200FW0Kg 12/18 upon arrival tested unit with additional info customer had with timing of noise during cycle. Ran unit through entire wash cycle with load of towels. Washer extremely noisy and tub makes grinding noise during max speed fast spin with load. Needs new tub and motor assm. Front load washer job 2 MEN 2 CC; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 WPW10544980 (rotor)

Job Details:12/20/2018

DRYER AMANA NED4655EW1 Vd found units vent restricted advised cust to contact a vent cleaning comp

Job Details:12/20/2018

DISHWASHER KITCHENAID KDTE334GPS0"Made checks error F4E4. Ordering pump&motor.Drain hose clamp was to tight and caused leak, ordering drain hose.; ordrng 1 W10712310 (HOSE DRAIN 12FT) and 1 W11162733 (PUMP&MOTOR) and 1 WPW10545278 (HOSE DRAIN)"

Job Details:12/20/2018

COOKTOP KITCHENAID KFGG500EBS2 "CH - declogged orifice burners and secured ignitor - functioning as designed. Cooktop has some discoloration, surface pitting and small cracks around rf and lf burner heads. Damage is cosmetic. No evidence of scratching or impact damage from any falling objects or customer miss-use. Customer was sent cleaning kit by WP - after use of kit, surface discoloration and pitting remains. Advised customer to contact WP customer service to resolve. No functional issues found at this time."

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KRFF507ESS01 Db installed part tested unit unit ran to specs

Job Details:12/20/2018

WASHER MAYTAG MVWB750WQ1 "12/19/18 10:44: MI rspndd 12/18 TUE, Replaced defective bearing. Working as designed"

Job Details:12/20/2018

DISHWASHER WHIRLPOOL WDT730PAHZ0Damage parts unit needs new outer door panel will re-orderW11174872 putter door stainless; ordrng 1 ()

Job Details:12/20/2018

RANGE WHIRLPOOL MGR6600FZ0 checked unit; tested functions; adjusted sensor; retested ok. now Broiler turns off and on as designed; Job Cmpltd

Job Details:12/20/2018

WSH FRT/LOAD WHIRLPOOL WFW72HEDW0 Check unit installed door latch unit working fine ; used 1 WPW10443885 (LATCH) from stock

Job Details:12/20/2018

RANGE WHIRLPOOL WEG745H0FS0 Check unit adjust hinges unit working fine

Job Details:12/20/2018

REF BOT/MT 19CF WHIRLPOOL WRF560SEYMCheck unit dual valve is also faulty solenoid on old valve is broken ; ordrng 1 WPW10279866 (DUAL WATER VALVE)

Job Details:12/20/2018

REFRIGERATOR KITCHEN AID KBRO36FMX012 count call unit needs evaporator fan motor and main control due to unit not running customer cell. 201-406-3076; ordrng 1 W10822580 (EVAPORATOR FAN MOTOR) and 1 W10823805 (CONTROL BOARD KIT)

Job Details:12/20/2018

WASHER WHIRLPOOL WFW85HEFW1 Reinstalled bolt that fell off and cleared lint from blower wheel. tested unit. Job Cmpltd

Job Details:12/20/2018

REFRIGERATOR KITCHENAID KFIS29BBMS00Customer state ice taste called tech-line to documented order a service kit and ice container with ice maker (peeling); ordrng 1 W10864518 (adapter) and 1 WPW10347093 (ice container) and 1 WPW10764668 (ice maker)

Job Details:12/20/2018

KITCHEN KITCHENAID KDFE104DSS0Bad cntrl panel order newCustomer must pay for labor on return visit $75.00; ordrng 1 W10537379 (HANDLE ) and 1 WPW10537336 (CNTRL PANEL )

Job Details:12/20/2018

OVEN KITCHENAID KEBC107KSS0 Needs control part no longer available. Also blowerCustomer replacing unit do to age & part no longer made

Job Details:12/20/2018

RANGE WHIRLPOOL WFC150M0EB1 Install inner oven door glass..tested ok

Job Details:12/20/2018

ICE MAKER KITCHEN AID KUIP15PRXX1 Installed parts working fine

Job Details:12/20/2018

72" BM KITCHENAID KFCS22EVMS3 Mullion and ice maker installed.tested ok.

Job Details:12/20/2018

WASHER WHIRLPOOL WTW4616FW2 "Found loose pulley bolt..tighten bolt,,calibrate control,tested unit ok.."

Job Details:12/20/2018

REFRIG/FREEZER JENN-AIR JFC2089HTB "Checked unit FC door not closing correctly, found door hitting the cabinet adjusted same and door gasket"

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL JGS8850BDS All parts were installed. All functions test ok after repair.

Job Details:12/20/2018

KITCHEN WHIRLPOOL WDTA50SAHZ0 Replaced partsSump assembly Door panel

Job Details:12/20/2018

REFRIG/FREEZER KITCHENAID KFFS20EYMS02 "Water filter failed customer had new filter install, with new filter install now operating normal. Let customer know because of road work being done particles get in filter causing damage."

Job Details:12/20/2018

DRYER WHIRLPOOL WED8000DW4 Unit has AFL your code due to air flow being blocked vent has no outlet

Job Details:12/20/2018

REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02TB- Unit has dents in both doors. Needs replacement doors. Unit still under cosmetic warranty. ordrng 1 LW10913407 (FF DOOR) and 1 LW10918659 (FREEZER DOOR ) and 1 W11223753 (NAMEPLATE )

Job Details:12/20/2018

DRYER MAYTAG MED3500FW1Outer door cracked..; ordrng 1 WPW10424248 (door)